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Social Media for Facility Management.

Social media for facility-management companies only earns its keep where a procurement team actually decides on it — and for some businesses they do not. Where they do, the feed is the showroom: content from real days and real work, posted to a plan, measured by the enquiries it starts rather than the likes it collects.

Where it usually goes wrong

Where facility-management companies lose this.

Posting for the sake of it

Three posts a week of stock images and quotes. It looks like activity, costs time, and starts no enquiries. The first question is whether a procurement team is on the platform at all.

The real work never gets photographed

The thing that would sell a facility-management company — the job, the result, the people — is happening every day and nobody captures it. The feed shows a logo instead.

Enquiries arrive in the DMs and die there

A message on Instagram answered two days later is a customer lost. Social enquiries need the same response rule as the phone.

How we work

The first fix is usually the cheapest one.

Before any campaign we read the account as a procurement team would and check how long a message sits before somebody answers it. For most facility-management companies the first fix is not posting more; it is replying to the messages and comments already waiting, and getting into the habit of photographing an ordinary working day so there is something true to post. We do not publish a price; we scope the work in the free audit and put the fee in writing, split into our time, your media spend and production, before anything begins.

A baseline is recorded first, so a report can say what changed rather than describe activity. If something is not earning, we say so and stop it.

We are a small team in Nagarbhavi, Bengaluru. Clients include Chord Road Hospital, SB Engineering, NewCom Logistics, Kerur Pain Clinic and Natural Gases, across healthcare, manufacturing, logistics and services.

Questions

Which platform should a facility-management company be on?

Wherever a procurement team is when they decide — and for some facility-management companies that is nowhere social, in which case we say so. Instagram for anything visual and local; LinkedIn for anything sold to a business; Facebook for older, local audiences.

How do we know if it is working?

By enquiries, not followers. We track which posts and campaigns started a conversation that became a customer. If none did in a quarter, we change the plan or stop.

Our work comes from tenders. Is there anything to market?

The shortlist is made before the tender. Marketing, for facility-management companies, is being known to a procurement team months earlier and having the proof ready — and a response process that does not miss the requirements you already qualify for.

How much does it cost?

There is no price list. A single clinic and an exporter are different orders of work, and a range wide enough to cover both tells you nothing. We scope it in the free audit and put the fee in writing before anything begins.

Talk to us

Tell us what you are trying to grow.

A short note is enough. We will come back with a straight answer about whether we can help, usually within one working day.

  • No obligation and no sales script
  • A reply from someone who does the work
  • Your details are never sold or shared

We reply within a working day. See our privacy policy.

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