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GullySales

Free audit

Find out where your enquiries turn into lost orders, in one 90-minute call.

For owners who get enquiries but cannot say how many became orders. We go through how enquiries arrive, how fast they are answered, what happens after the quote and whether your CRM can be trusted. Then you get a written report, ranked by what to fix first.

A 90-minute call, then a written and scored report. No invoice and no obligation.

A weighing station on a tiled floor: a cast platform scale with a tall column and a graduated beam, a stepped rack of brass weights beside it with one slot empty, and a tally slate hung on the column

In one paragraph

The GullySales free sales audit is a 90-minute call and a written, scored report on the six places small businesses lose orders: how enquiries arrive, how fast they are answered, whether they were ever buyers, how many times they are followed up, what happens at the marketing-to-sales handover, and whether the CRM matches reality. The report ranks fixes by return and cost, and says plainly whether you need outside help.

Key facts

Length
90 minutes, by call, with whoever handles your enquiries.
What you send
Last month's enquiries in any format: a sheet, a WhatsApp export or a CRM screenshot.
What you get
A written, scored report, with fixes ranked by return and cost.
Cost
Free. No invoice and no obligation.
Who runs it
The person who would do the work if you hire us.

What we look at

Six places where orders disappear.

  1. 1

    How enquiries arrive

    Which channels bring them, and whether each one can be counted.

  2. 2

    How fast they are answered

    The gap between an enquiry landing and a person replying, median and worst case.

  3. 3

    Whether they were ever buyers

    How many enquiries were never a fit, and what upstream produced them.

  4. 4

    How many times they are followed up

    What happens after the quote, and how many touches a lost enquiry received.

  5. 5

    What happens at the handover

    Who owns an enquiry the moment marketing passes it to sales.

  6. 6

    Whether the CRM can be trusted

    How much of what the CRM says matches what actually happened.

What you get back

A written report, not a template.

  • A score for each of the six areas, with the evidence
  • The fixes ranked by return on fix and cost of fix
  • The one thing to do first, and why
  • An honest line on whether you need outside help at all
  • If you do, what we would scope and what the fee would be, in writing

What we need from you

Three things, none of them hard.

  • 90 minutes with whoever handles enquiries day to day
  • Last month's enquiries in any format: a sheet, a WhatsApp export, a CRM screenshot
  • An honest description of the business, including what is not working

What the report looks like

Six areas, each scored, each with the evidence and the fix.

This is the layout of every audit report. Your scores, evidence and fixes are written from your own enquiries, so no two reports read the same.

AreaScoreWhat we sawFix and cost
How enquiries arrive1 to 5From your enquiriesRanked
How fast they are answered1 to 5From your enquiriesRanked
Whether they were ever buyers1 to 5From your enquiriesRanked
How many times they are followed up1 to 5From your enquiriesRanked
What happens at the handover1 to 5From your enquiriesRanked
Whether the CRM can be trusted1 to 5From your enquiriesRanked

Layout only. Every report ends with the one thing to do first, and an honest line on whether you need outside help.

How it goes

Four steps, from booking to the written report.

  1. 1

    Book the call

    Use the form. We confirm a 90-minute slot with the person who handles your enquiries.

  2. 2

    Send last month's enquiries

    Any format. We look at where they came from, how fast they were answered and what happened next.

  3. 3

    The call

    We walk through the six areas with you and ask what your team actually does, not what the process document says.

  4. 4

    The report

    Written, scored, ranked by return on fix and cost of fix. Delivered in the time agreed on the call.

Who it is for

Book the audit if these sound familiar.

  • Enquiries arrive every week, by call, WhatsApp, forms or portals
  • You cannot say with confidence how many of last month's enquiries became orders
  • You have spent on SEO, ads or a website and could not tell what it produced
  • You want an outside view before hiring a salesperson or another agency
  • You are willing to share last month's enquiries, in any format

Not for

It is not the right fit if.

  • You have no enquiries yet and need a brand launched from nothing
  • You want a guaranteed ranking or a guaranteed number of leads
  • You want the audit to confirm a decision already made, not to test it

Proof

What owners changed, and what it produced.

Real clients, the work we did, and the result as it was recorded. Where no number was recorded, none is claimed.

All case studies
  • Chord Road Hospital

    Situation
    Patients who knew the hospital trusted it. Patients who searched for a department or a treatment in the area did not find it.
    What we did
    • Website rebuilt around patient needs
    • Search visibility
    • Social media on a schedule
    • Review management
    Result
    • Organic traffic increased 60% within six months
    • Online appointment bookings increased 40%
    • Social following grew 45%, and engagement on it rose 70%
    Read the case study
  • Hotel Felicity Inn

    Situation
    A traveller compares three hotels on a phone and books one. The website was not built for that.
    What we did
    • The site rebuilt around booking
    • Photography and one look
    • Search work for destination searches
    • Content a traveller reads
    Result
    • Online bookings increased 35%
    • Organic traffic increased 50% within six months
    • Positive reviews on Google and TripAdvisor increased 30%
    Read the case study
  • SB Engineering

    Situation
    Buyers searching for laser cutting and sheet metal work in Bengaluru were finding other suppliers first, because the company did not rank for the terms its own customers type.
    What we did
    • The site redesigned for mobile
    • Search work on the buyer's terms
    • Content that shows the work
    • Social channels managed
    Result
    • Website traffic rose 60% within six months, against a target of 50%.
    • High-quality leads rose 45%, with a rise in conversion rates alongside them.
    • Fifteen target keywords moved up the rankings, five of them into the top three positions.
    Read the case study

Also worked with

Curtain Label · Difesa Security Services · Hands On CSR · Implevista · Kambar Group · Kalessi · Kerur Pain Clinic · LL Trust · Lucky Deals · Natural Gases · NavaShakthi Souhardha · NewCom Logistics · Proton Technical Services · Shakthi Foundation · Shakthi Group · Urbanest · Insyde Studio · Venkateshwara Laser Tech · Vivara Studios

Why us

Who runs your audit, and why it is worth 90 minutes.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Book the audit

Tell us where to look first.

We confirm a 90-minute slot by call or WhatsApp. If we think the audit will not help you, we say so on the call.

Is the audit really free?
Yes. It is how we decide whether we can help, and how you decide whether to hire us. There is no invoice and no obligation.
Will there be a sales pitch?
No. The call is with someone who does the work, and the report says honestly whether you need outside help at all. Sometimes the answer is a reply-time rule and a follow-up sequence your own team can run.
Do you need access to our CRM?
Not for the audit. Last month's enquiries in any form, a spreadsheet, a WhatsApp export or a CRM screenshot, is enough.
How long until we get the report?
The turnaround is agreed on the call itself, along with everything else that goes in writing. It is written for your business, not from a template.
We are not in Bengaluru. Does that matter?
No. The call is a call. If we go on to work together, we travel for the kick-off and reviews when they need to be in person.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped in the free audit and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after the audit, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
Who will actually do the work?
The person you meet on the audit call. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

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Your next practical step

The first fix is almost always the cheapest. Find out which one is yours.

90 minutes. A written, scored report. No invoice and no obligation.